Privacy Policy

1. Information We Collect

Information You Provide:

We collect information you voluntarily provide when you fill out our contact or consultation forms, including your name, email address, phone number, location, and project details. If you apply for a career opportunity, we also collect your resume and professional background.

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us understand how visitors use our site and improve our services.

Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and enquiries
• Provide, operate, and maintain our services
• Process and review career applications
• Send you updates, proposals, and relevant communications you have requested
• Analyse usage patterns to improve our website and services
• Comply with legal obligations and protect our legitimate interests

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share your information in the following limited circumstances:

• Group Companies: We may share information with our affiliated companies — Linkgrid Electronics Trading LLC, Vivcom Technical Services LLC, and Possivio Cloud Computing Services LLC — where necessary to deliver our services.
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include secure server infrastructure, encrypted data transmission, and restricted internal access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Consultation enquiry data is retained for up to 24 months. Career application data is retained for up to 12 months unless an employment relationship is established.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to object to or restrict our processing of your data
• The right to data portability

To exercise any of these rights, please contact us at hello@theautomation.co.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: